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Your satisfaction is our #1 goal

We want you to be fully satisfied with the merchandise you purchase from us, you may return the merchandise within 30 days from the day merchandise was received. You may receive a full refund, exchange the item or receive in-house credit good for any future purchase. In order to receive this full refund, exchange or receive in-house credit, we require that the returned merchandise be in complete and original condition*. You will be responsible for shipping costs and any applicable insurance costs in returning the merchandise**.

If you are not satisfied with the item, please do the following...

Send an email to returns@cwgsales.com with the following information -

1.Name of the product you ordered.

2.Order Number (in your Invoice)

3.Your reason for returning it.

4.What you will like us to do - replace the item or issue you a refund**

We will respond within 24 hours with the instructions on how to return the merchandise to us.

Note:* - No refunds or exchange can be made on damaged or unusable packing.

Note: ** - minus shipping and handling fees.

We are unable to accept merchandise after 30 days.

Their is a restocking fee of 20% on none defective merchandise.
Last Updated: 4 Jul 2007 22:33:01 PDT home  |  about  |  terms  |  contact
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