We want you to be fully satisfied with the merchandise you purchase from us, you may return the merchandise within 30 days from the day merchandise was received. You may receive a full refund, exchange the item or receive in-house credit good for any future purchase. In order to receive this full refund, exchange or receive in-house credit, we require that the returned merchandise be in complete and original condition*. You will be responsible for shipping costs and any applicable insurance costs in returning the merchandise**.
If you are not satisfied with the item, please do the following...
Send an email to firstname.lastname@example.org with the following information -
1.Name of the product you ordered.
2.Order Number (in your Invoice)
3.Your reason for returning it.
4.What you will like us to do - replace the item or issue you a refund**
We will respond within 24 hours with the instructions on how to return the merchandise to us.
Note:* - No refunds or exchange can be made on damaged or unusable packing.
Note: ** - minus shipping and handling fees.
We are unable to accept merchandise after 30 days.
Their is a restocking fee of 20% on none defective merchandise.